Frequently Asked Questions
WHAT AREAS DO YOU COVER?
Lucy covers the Lake District for wedding and bridal make-up/hair. Based in Kendal
Cumbria can also travel within the North West of England. Please enquire. 
HOW SOON IN ADVANCE SHOULD I BOOK MY MAKE-UP/HAIR TRIAL?
You can have your trial any time you like, although I would suggest leaving

it no later than one month before your wedding and no sooner than one year in advance.   
WHAT HAPPENS ID I NEED TO CANCEL A BRIDAL MAKE-UP/HAIR BOOKING?
To cancel a trial appointment, you will not incur any charges. If you are canceling

your wedding make up unfortunately your deposit will be lost, although, in exceptional
circumstances, if it is more than 3 months in advance of your wedding date  a refund
will be offered. The deposit will be 50% of the total invoice.
HOW LONG DOES A MAKE-UP/HAIR TRIAL LAST AND WHAT SHOULD I EXPECT?
Allow a minimum 90 minutes for your makeup trial and 90 minutes for the hair trial.

If more than one person is having a trial, allow an extra hour for each person. Lucy
will discuss with you the style of your dress, flowers and  ideas you have about the
sort of make up/hair look you want to go for.  Once you are happy with the look, all the  
products used which we keep as a record for your makeup on the day.
CAN I BE SURE THAT THE MAKE-UP WILL LAST ALL DAY?
Lucy only uses high-end cosmetics that are known for their durability, and uses makeup

application techniques to ensure the only product that you may have to top up would be
your lipstick. Wearing the make-up after the trial is the best way to ensure you have
the perfect products for your skin type.
I HAVE VERY SENSITIVE SKIN - WILL THIS BE A PROBLEM?
Products contain so many ingredients the client is always asked about allergies.

The range of products in Lucys’ kit suit all skin types, including those with
sensitive skin.   

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